Thursday, March 15, 2018

Resale & Lender Docs at your Fingertips!



Premier has partnered with HomeWiseDocs.com, the industry’s leading community association escrow, closing and document service company, to offer a streamlined process for the order and delivery of community association resale and lender documents. 

Professionals requiring essential real estate data and documentation for association real estate transactions can find it with HomeWiseDocs.com.

Simply click this link to get started: https://www.homewisedocs.com/

Sign up is quick and easy and you can begin using the system immediately. Resale disclosures, estoppels, demands, lender questionnaires and association governing documents are all available with HomeWiseDocs.com. 

Their professional staff is available for any questions you may have toll-free at 866-925-5004.

Monday, February 19, 2018

Why Should You Use a Professional Property Manager?

There is lots of work that goes into running an effective HOA, and much of it is done by volunteers. It can be a lot for volunteers to deal with, so hiring a professional management company can really be a positive asset. The role of property management companies in HOAs is to provide necessary support and help ensure the community is well-managed and enjoyed by all.

Some HOAs choose to self-manage, but many have turned to property management companies upon realizing how much they can benefit from this partnership. It can be well worth the investment if you do your research and find a reputable company that can meet your needs. 



Here are just a few benefits of working with a professional property manager:

Knowledge. Many boards lack experience when it comes to finance and record keeping. Professional managers have a wealth of knowledge regarding HOA management and all of the requirements that go along with it. They can connect the HOA with training and guidance to improve their knowledge and skills, while also handling many administrative tasks.

Added Resources. Property management companies work with a variety of clients with different needs. They have built connections in the community and can recommend contractors for landscaping, pest control, construction, repairs and more. This can save the HOA time and allow the board to contact several reputable companies for bids instead of having to search through dozens of listings on its own.

Clarity and Consistency. HOAs run more smoothly when rules and regulations are clear, concise, and consistently enforced. A property manager can review documents to ensure they align with the law and help to correct any inconsistencies, confusion, or potential violations. Homeowners can have peace of mind knowing that rules will be enforced fairly across the community and problems will be addressed in a timely manner.

Support. Property managers can take on many of the day-to-day responsibilities of running an HOA and free up board members to focus on more important issues. This can  allow decisions to made more quickly and efficiently since more time can be devoted to planning and discussion.

Guidance. Board members are volunteers, and many do not have previous experience running an HOA. Even if they have sat on the board for a few years, there are always new issues that arise that they may not be sure how to handle. A property manager can provide guidance on resolving problems, making clearly defined rules and regulations, and executing decisions and projects.


If your HOA could use additional support and guidance to help boost its operations, communications, and relationships with homeowners, contact Premier Property Management Services, LLC today. Discover the benefits of a strong partnership with a high-quality, professional property management company.

Tuesday, November 22, 2016

Tips for Conserving Water

Some areas of Connecticut are experiencing drought conditions, so we are offering some ways to conserve water in your home.



1. Rinse fruits and veggies in a bowl of water instead of under the faucet.

2. Don’t let the water run while brushing your teeth or shaving.

3. Reuse the water from boiling vegetables or pasta to water your indoor plants (let it cool first!).

4. If you like to drink cold water, place a pitcher in your refrigerator instead of letting the tap run until it’s cold. 

5. Don’t run the dishwasher until it’s completely full. 

6. Don’t use your toilet as a wastebasket. Flushing a tissue or small piece of trash wastes 5-7 gallons of water.

7. Let your dirty pots and pans soak in the sink instead of letting the faucet run while you wash them.

8. Make sure to turn off all faucets completely after each use.

9. Instead of using running water, thaw frozen foods in the refrigerator.

10. Be sure to alert your maintenance staff if you notice a leaky toilet or faucet!

Wednesday, October 26, 2016

HUD Releases Initial Response to HR 3700

October 25, 2016 - Earlier this year, Condominium Associations were very hopeful when HR 3700 was signed into law. Many were looking for relief on the 50% owner occupancy requirement, transfer fees, and leniency on commercial/nonresidential floor space.

The specifics in HR 3700 stated that HUD had 90 days to respond to the changes. Yesterday, HUD released its implementation action via the Federal Register.  Although the response is a bit lackluster, it appears as though we will have direct guidance regarding Owner Occupancy restrictions in the near future. All other changes from HR 3700, including transfer fees have yet to be sorted out and we don't have a timeframe on a response.  

This is HUD's official response regarding the changes: 

Section 301. Modification of FHA Requirements for Mortgage Insurance for Condominiums

Section 301 mandates several changes to FHA's mortgage insurance for condominiums, including changes to requirements on project recertification, exceptions to the percentage of floor space that may be used for nonresidential or commercial purposes, private transfer fee covenants, and the minimum required percentage of units that must be owner occupied.

Implementation action: Some of these changes must be done by regulations, while the revision to the owner occupancy percentage may be done by rulemaking or an administrative document. HUD issued a proposed rule to implement provisions on all these subjects other than transfer fees, and including general parameters on owner occupancy, on September 28, 2016, at 81 FR 66565. In the near future, HUD will be issuing a Mortgagee Letter to establish the specific owner occupancy percentage. For other provisions of section 301, HUD is considering the appropriate implementation action.



Proposed Rule FR-5715-P-01, Project Approval for Single-Family Condominiums

Although HR 3700 garnered more press, the proposed rule released by HUD on September 28th, has potential to make even more changes. The rule is still in comment period, however we believe it gives us a good idea of the direction HUD is going in. 

These are the highlights:
  • Single-Unit Approvals
  • Owner-Occupancy Percentage
  • Extension of the project approval period

Single Unit Approvals

Current FHA Guidelines: Single-Unit Approvals are not allowed. At this time the entire Condominium Project must be FHA Certified.

Proposed Rule: Single-Unit Approvals would be allowed based on a subset of criteria. The criteria have not yet been released. There would be a limit on the number of mortgages allowed within a single condominium project. This limit could potentially vary upon notice.

FHA Review Opinion: This could dramatically change financing options for owners and buyers. However, until the criteria are released and the process is announced it is too early to tell how much of an impact this will have. We have been told it is not the "spot-approval process of the past". Also, the last time there was a spot approval process we were still operating under the old guidelines and there were over 50,000 FHA Approved condo projects. Most real estate professionals have forgotten this and believe this new process will ease the FHA Certification process greatly. We anticipate a much more stringent review process and increased oversight in comparison to the previous spot-approvals. 

Owner-Occupancy Percentage

Current FHA Requirement: 50% of units must be owner occupied.

Proposed Rule: HUD is proposing a range between 25 and 75%, and HUD would be able to vary the acceptable amount by releasing a "notice". This is seen as favorable because it allows HUD to be flexible and adjust the percentages based on current market statistics.

FHA Review Opinion: Lowering the owner occupancy percentage would allow more communities to meet this requirement however any increase over 50% would have a detrimental effect.   Also, this large of a range will make it very difficult for Condo Projects to plan effectively for the future and maintain eligibility. We are adamant that any requirement over 50% would have a terrible impact.

Extension of the project approval period

Current FHA Requirement: FHA Certification is good for a period of 2 years.
  
Proposed Rule: HUD is seeking comment on extending the Certification time frame from 2 to 3 years.

FHA Review Opinion:      This has the potential to help tremendously.  Extending the certification period will give more value in applying and the recertification process would become less burdensome.  This would result in more Condominium Projects being approved at any given time.  


In summary, 

There are estimated to be over 100,000 condo projects in the United States, and typically between 9 and 12% are ever FHA Approved. This is negatively impacting condo owners, potential buyers, and the real estate market as a whole. The importance of this is reflected in the efforts put forth by CAI, NAR, and other trade organizations. HUD is making efforts at relaxing the guidelines to allow more condo projects to become certified, however the industry as a whole needs to make a joint effort for any major improvements to be achieved.

SOURCE: http://fhareview.com

Wednesday, October 19, 2016

New System Puts Association Info at Your Fingertips!

Our new system was designed BY association managers and bookkeepers FOR association managers and bookkeepers. That translates into an intuitive interface, user-friendly screens, and clear workflows. NO tech jargon, just really approachable property management software that helps us work for our customers! We're in the process of moving all of our clients over to the new system right now ... in the meantime, check out these screen shots of the new Board Portal:









Friday, September 30, 2016

What Can A Website Do for Your Association?


Simple answer: A lot!

A website helps residents feel like they’re a part of the Association by keeping them informed of meetings, projects, etc.



When residents don’t hear about their Board’s progress, it makes it easier for them to complain! A regularly updated website gives residents no excuse not to know what’s happening and how the Board is working to make things better. It can also help residents understand the purpose and benefits of enforcing the rules, keeping their homes in good condition and voting on issues. 

A website is also a great place to store things like meeting minutes and condo docs. Being able to pull up these documents quickly is a great tool to have at meetings and to save research time … if someone has a question, refer them to the website, where they can find the information right away.

Some other things that you might consider adding are an events calendar, a link to online work order submission and a list of units for sale. The great thing about a website is that it can start small and grow along with your Association!


If your Association is ready to create their website, Premier can help! Give us a call at (860) 523-0157 today. 

Monday, August 15, 2016

Expect the Best, Prepare for the Worst!


Sometimes bad things happen to good Associations… a fire or flood destroys several units, and the repair costs are huge. Even if the problem can be narrowed down to negligence by a single owner, you’d be surprised to learn that the Association’s master policy might be required to cover the entire expense. What can an Association do to protect itself? Here are 5 practical steps an association can take to protect the property and the residents:

1. Review and update maintenance standards regularly. 
Unit owners should be performing routine, preventative maintenance to their units, just as any homeower does. Checking the water heater for leaks is simple, no cost, and can prevent huge amounts of damage.

2. Perform a yearly review of the Association’s master insurance policy.
Connecticut law currently requires that the master policy cover the costs of clean-up and restoration, while the owner is responsible for their personal items in the unit.

3. Make certain everyone is insured.
Owners need to carry HO-6 Homeowners Insurance equal to the Association’s master policy deductible. Their tenants should carry insurance as well. This will help the Association at least recover the deductible amount if a situation occurs.

4. Take on responsibility of performing tasks in high-risk areas.
Yearly inspections and cleaning of dryers vents and chimneys should be required, and built into common charges or billed back to each owner to ensure compliance.

5. Reinforce the importance of preventative maintenance with owners on a regular basis.
This can be done with newsletters, emails, website updates and covered at annual meetings. 

Floods, fires and other disasters can occur anywhere, without warning. It is the responsibility of the Board and manager to eliminate as many dangers as possible.


Monday, June 27, 2016

How boards can avoid costly (and embarrassing!) mistakes



Obviously, we are all human and we all make mistakes. These mistakes come in all forms, from legal to management to human relations and can be minor or can cost Associations thousands of dollars. Since it’s best to avoid errors all together, we’ve compiled a list of the Top 10 Mistakes Boards Make.

1. Abuse of Power.
In some cases, owners join the Board for the wrong reasons, including pursuing their own agendas. They end up bullying some neighbors and doing favors for others. It’s important for Board members to be able to stand up to a rogue member, and better still, learn a little more about why members wish to join the Board before electing them.

2. Unclear Roles.
Often times Board members try to take on the role of property managers. Eventually they try to cut out management all together, and this can lead to problems in communication between management and contractors/maintenance staff. Other roles Board members often try to assume are the “Nice Guy” that gives out special permission for things he has no authority over and the “Policeman” that takes it upon himself to personally enforce the Rules & Regulations. 

3. Ignoring the community rules and procedures.
Boards are governed by their declarations, rules and regulations, in-place procedures and even cities and states. Boards should pay close attention to these rules when making decisions, and should also keep them updated. Problems can arise when rules and procedures are decided verbally in Board meetings, but not translated into written documents. 

4. Not listening to owners.
It is the Board’s responsibility to make sure that they make decisions that work for the majority of the community, and not just the person with the loudest voice. 

5. Not looking toward the future.
Boards need to consider many factors when embarking on projects or doing general maintenance. While the cheapest solution could work in the short term, it may end up costing more in the long run. In these situations, advice from property managers in invaluable.

6. Violation of meeting laws.
Boards must typically conduct business and vote “in the open.”  Voting by email and having no minutes to back up decisions can open Boards up to legal problems.

7. Ignoring your experts.
Boards work with many experts including managers, attorneys, lawyers and accountants. Consequences of ignoring their advice can be disastrous and expensive.

8. Misuse of electronic communication.
While email may be a good way to communicate basic information, it’s not a substitution for real discussion/debate, and information posted on social media sites can also get Boards into trouble.

9. Not doing your research.
Reading the Board packets, checking the minutes and inspecting financial reports are all important duties of Board members, and should not be ignored.

10. Overdoing things.
Board meetings don’t need to last for hours, with each member and owners going off into their own personal issues that are more suited to submitting work orders with management. In some cases, a timer has been shown to be an effective tool to keep speakers with business for the Board sort and to the point!


Monday, March 28, 2016

Spring Maintenance Tips

Spring is here, and it’s time to start doing some maintenance work on your property to undo the damage from winter! 



Here is a list of the basics:

Check the roof. Snow, ice and rain may have created leaks, now’s the time to check.

Clean and inspect gutters to ensure they can handle spring rains.

Repair building facades. If the cold weather has caused any part of your building exterior to deteriorate, fix it now before spring wind and rains cause additional damage.

Reinsulate. The fluctuating temperatures of winter can cause the caulking around  doors and windows to crack and fall away. Check these seals, recaulk if necessary.

Clean the common areas. Now that snow, sand and salt is gone, give the carpets a thorough cleaning.

Repair the sidewalks and parking lot. Inspect for broken curbs, pot holes, cracks and other damage and tripping hazards.

Landscaping. Start getting garden areas and grass up to shape by removing debris and raking out excess sand.

Follow these tips, to get an early start on the spring season and keep your property in optimal condition!

Monday, March 21, 2016

Cracked Walkways ... How Much is Too Much?


Spring is here and it's time to address some of the problems that may have turned up over the winter months. With shoveling and salt, the paths and walkways on your property may have taken a beating. 

If your walking surface has settled or is cracked or damaged and has a raised area of over 1/4" it can be considered a tripping hazard and should be repaired immediately. 

Our clients should contact us right away if they notice any damaged walkways.

Monday, February 8, 2016

Frozen Pipes – Prevention & Solutions


 

From the looks of the snow piling up outside, it appears that winter has finally arrived in New England! If you’re considering taking a trip to a warmer climate or turning your heating off to save money, here are some things you should know:

It Starts with Prevention

  • Insulate your Pipes – especially if they’re on outside walls, attics or crawlspaces. The more insulation, the better!
  • Wrap Pipes – Use heat tape or thermostatically-controlled heat cables. Make sure to have them professionally installed by a licensed contractor.
  • Seal Air Leaks – Cold air can enter around electrical wiring, dryer vents and plumbing and through door and window seals. Check caulking and weather-stripping regularly and replace anything that’s old and cracked.
  • Keep Exterior Doors & Windows Tightly Closed – Seems obvious, but we had to mention it!
  • Turn Off Outdoor Hoses – Put away hoses and turn off the water supply to hoses and sprinkler systems.
  • Allow Warm Airflow into Unheated Utility Rooms – Make sure that warm air can get into your utility room if it’s in an unheated area.
  • Let the Water Run – If you must leave the heat off, leave your faucets running at a trickle if they’re on outside walls.
  • Know Where Your Shutoff Is – In case of an emergency, you should always know how to turn off the water supply to your unit.
If the Worst Happens
 
If you turn your faucet on and nothing comes out, turn off your main water supply, leave the faucets on and call a plumber right away. Never try to thaw frozen pipes with a blowtorch or other open flame. You can try a hairdryer on a warm setting, working from the faucet toward the colder section of the pipe. If a pipe has burst, be aware of the risk of electrical shock – stay away from any standing water.

We also suggest having a neighbor, friend or family member check on your condo or apartment if you’re going to be away for an extended period. Be sure to leave them with emergency contact information for you, as well as your property manager, plumber and electrician.


Thursday, January 28, 2016

Help Us Welcome Our Newest Team Member!

Premier is pleased to welcome Kristie Bonilla to our team! Kristie has been working in Property Management for the past 17 years, specializing in Sate and Federal Housing Programs.She is a graduate of Asnuntuck Community College and is currently pursuing a bachelors degree in Business from UCONN. She is fluent in Spanish. Kristie is ready to help you find a great apartment, give her a call today at (877) 208-4570.

Monday, November 30, 2015

New Property Manager

Premier is happy to welcome a new Property Manager, Cheryl Lallier, to our team. Cheryl started her Real Estate career in 1996 in New Hampshire. She worked with developers and banks, selling and managing Condominium properties. She holds a Connecticut Real Estate License and is currently pursuing a Certified Property Managers Designation. Cheryl lives in Somers on a horse farm with her husband and children. In her spare time, she does volunteer work for Saint Edwards Whole Child Academy in Stafford.  

Tuesday, November 17, 2015

Preparing Your Building for Cold Weather

As the last few years have shown, winter can be an unpredictable time here in New England. Some years, temperatures have remained fairly mild with barely any snowfall, while other years are freezing cold, with harsh winds and major blizzards. Regardless of what the weather decides to do, condo boards, managers and maintenance staff should make sure their buildings are ready — and that means taking care of seasonal winterizing tasks before the harsh weather hits.

Start Early
No doubt that winter is the hardest season of the year in terms of wear-and-tear on buildings. Ice collects in cracks and spaces between bricks and masonry and contributes to façade deterioration; salt stains and eats away at metal and concrete; colder temperatures mean higher heating and electrical bills.  


Windows
When it comes to water and cold penetration, windows are a definite weak point. Window frames and sashes should be inspected and repaired before winter arrives — preferably in the early fall. Caulking and sealant should also be checked, as it can become brittle with time. Cold and wet weather is less than ideal for working with these materials.
 

Also, the steel lintel—the piece of metal over every window head that supports the brick above the window—must be inspected. If allowed to rust, the lintels will eventually buckle and fail, causing the bricks above them to become loose and allowing water penetration and even more damage. Lintel inspections should be done with plenty of time before winter, because repairing them is a major task.  
 

Walkways
Cement can't be poured in the winter because of the cold temperatures, so paving pros recommend getting repairs done by October’s end to beat the freezing temperatures. 

Check for broken areas and cracks that could become tripping hazards when hidden by a dusting of snow.
 

Keep the Heat In
With energy prices high and many buildings watching their funds more closely than ever, conservation has become a serious concern for boards and residents as well. There are a number of measures that a building staff and individual owners can take to ensure that heat is staying inside the building. First, search for areas where heat can escape – windows and outside doors are big culprits. Check the gap between the bottom of the door and the saddle, as well as the gap around the door  frame. For a reasonable amount of money, you can weather-strip the door, not only to save money, but to improve the comfort level inside the units. 


Also, check the basement to make sure no air or heat is escaping. If your building has a boiler system, that should be cleaned and checked yearly as well.
 

During the heating season, building personnel should closely monitor fuel consumption relative to past consumption on similar-temperature days and address any large increases right away.   

Keep the Rain Out
A building's roof is another crucial component in its ability to resist the cold. Flat roofs should be prepared with an ultraviolet roof coating, preferably before October. The coating is a relatively inexpensive petroleum-based product that is painted onto the roof. It contains reflective silver additives and creates a barrier that will insulate your building and protect it against ice and snow. 


Additionally, roof drains should be cleared to prevent blockages that could cause icy build-up ... and possibly leaks.   
 

Pitching In
Residents can help prepare for winter by lowering thermostats just a few degrees (and perhaps installing thermostats with a timer feature), and alerting the super or manager of anything that needs to be repaired.  


Don’t wait until the cold weather actually arrives to start thinking about winterizing your building!

Monday, November 2, 2015

Project Spotlight - Wall Repair

We recently completed repair of a large retaining wall at Hamlin Court in Middletown. We'd gotten reports from residents about bricks and mortar popping out of the wall. When we inspected it, we discovered some pretty serious damage, and more importantly, a big safety concern. Water had gotten in behind the brick, and after many years of freezing and thawing, the wall was in very bad shape. Here are some photos:








We worked with several contractors to get bids on the project, and after a meeting with the Board, we hired a local company to work on the project. Their first step was to take down the brick facade. A dumpster was rented, and the demolition began. It became obvious pretty quickly that there were problems. Previously, a section of the wall had been repaired. When the brick face was removed, a pretty nice concrete wall was revealed, and it was cleaned up and painted. Not the case here! What we found was a mess ... broken bricks, concrete pieces and various debris in front of a decrepit concrete wall.




The contractor came up with a plan to remove the debris and repair the concrete wall in a way that would be stable and safe, yet remain affordable to the Association. First steps were to secure the wall to avoid a collapse, then put in wooden forms for the concrete.

 
Re-bar was added to support the new concrete ... LOTS of re-bar! Drain holes were added as well, to allow water to move away from the wall instead of building up behind it and freezing. The new concrete was poured. After a few days' drying time, the new wall was revealed.




The contractors moved on to the next section. Luckily, there was less debris behind the brick, and the concrete wall was in much better shape than the one next to it. Minor repairs were done, and the wall began to look really nice!







After a consultation with the Board about color and type of finish, a concrete stain that matched the brick building was chosen. Paint was also offered as an option, but the contractor felt that water might seep through the porous concrete and cause the paint to peel. Here's a photo of the wall after a couple of coats of the stain were applied.



We are so happy with how this project turned out, as are our clients. They were very pleased with the contractor's professionalism and attention to detail ... and how quickly the job was completed. What a great way to wrap up the warm weather season!




 

Wednesday, October 28, 2015

APARTMENT FOR RENT

Middletown: 2 bedroom/2 bath, vaulted ceiling in living room, fireplace, separate dining area, tennis courts on property, $1,200/month ... please call us ASAP for details ... this one will go quick!

Wednesday, October 7, 2015

Premier Property Management Receives 2015 Best of Enfield Award


We are pleased to announce that Premier Property Management has been selected for the 2015 Best of Enfield Award in the Real Estate Management category by the Enfield Award Program.

Each year, the Enfield Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Enfield area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2015 Enfield Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Enfield Award Program and data provided by third parties.

About Enfield Award Program
The Enfield Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Enfield area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Enfield Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy.

Saturday, September 19, 2015

ICE DAMS, INSURANCE DEDUCTIBLES, AND THE ALLOCATION OF REPAIR COSTS

By Scott J. Sandler, Esq.

On September 15, 2015, the Connecticut Condominium Owners Coalition (“CCOC”) posted an article by Patricia Ayars, Esq. titled Ask Attorney Pat: How to Get the Association to Pay and Repair Ice Damming.  This article depicts board members as stubborn jackasses in need of a good clubbing with a two-by-four, who are wrongly refusing to pay to repair units damaged by ice dams.  A more appropriate title for the article would have been How to Get Your Neighbors to Pay to Repair Damage to Your Unit that Should Be Covered by Your Insurance Policy.



Per-Unit Deductibles

The insurance industry is employing more and more creative methods to avoid having to pay claims.  The imposition of per-unit deductibles is one of these methods.

Insurance companies that sell master insurance policies to associations are now more commonly requiring that the policy contain a per-unit deductible for damage caused by ice dams.  The policy then treats each damaged unit as a separate occurrence. 

On a per-unit scale, damage from ice dams often costs less than the amount of the deductible.  However, because a large number of units may be damaged, the total repair cost that is not covered by the master policy can be substantial. 

Master Policies and Homeowner Policies: Primary and Secondary Coverage

Section 47-255 of the Common Interest Ownership Act (“CIOA”) requires the association of most communities to purchase a master insurance policy that covers both the units and the common elements against claims for property damage.  CIOA does not require the association to insure the units in communities where the units are completely detached, or where the units are constructed as duplexes.

Section 47-255 also requires that, in the event of a loss, the master policy provide “primary” coverage.  CIOA does not state that the master policy will provide “exclusive” coverage.  The distinction between primary and exclusive is one of major significance, and it is one that is often overlooked.

Most individual unit owners have purchased their own insurance policies.  These policies provide for coverage for damage to the unit, as well as coverage for the owner’s personal property.

When there is damage to the property, the master policy provides primary coverage.  This means that the association must first look to the master policy for coverage. 

However, nothing in CIOA prohibits the association and the owners from seeking secondary coverage from another source of insurance, such as the insurance purchased by the unit owner.  And doing so makes perfect sense, since the coverage is already in place and is designed to protect the owners from bearing the cost of repair.  The very reason unit owners pay insurance premiums is to protect them from this cost.

Repair Costs as Common Expenses

Section 47-255 of CIOA states that the cost of repair that exceeds available insurance proceeds is a common expense.

First, CIOA refers to “available” insurance proceeds.  The provision is not limited to just the proceeds available under the master insurance policy.  Proceeds may also be available under the owner’s policy.

Second, while common expenses are generally shared by all owners, there are a number of situations  where CIOA permits the association to assess an expense against just a few or even only one owner.  Subsection 47-257(c) states that the declaration of the community may require the following:

1. That the association assess the cost of maintaining, repairing, or replacing a limited common element solely against the unit that it serves;

2. That the association assess the cost of insurance against units in proportion to risk;

 3. That the association assess the cost of utilities in proportion to usage; and

4. That the association assess a common expense, or any potion thereof, that benefits less than all units, solely against the units that receive the benefit.

The cost of repairing a unit damaged by an ice dam is an expense that benefits that unit.  While that cost is a common expense, the declaration may require the association to assess that expense solely against the damaged unit pursuant to Subsection 47-257(c) of CIOA.

We Have Met the Enemy and They Are Us

Unit owners, including board members, are all too often subject to the “We vs. Them” mentality.  They forget the most important part of living in a common interest community, the part about it being a “community.” 

To save money, board members will identify expenses to push back onto individual owners.  Likewise, the individual owners will expect the association pay for anything and everything that is related to the good and welfare of the community.

The fact that gets lost in these competing views is that, in the end, there is only one source of income for the community: the individual owners.  Either the owners pay for expenses directly, or they pay common charges which the association uses to pay the expenses.  But no matter what, the owners pay.

Protecting the Community

If the association really wants to save the community money, and to insulate owners from the burden of uncovered repair costs, it must look for resources outside of the community.  That is why it is so important to tap into the insurance purchased by individual owners as secondary coverage.

Attorney Ayars focuses her article on forcing the association to pay for the cost of repairing damaged units.  That only results in costing all owners more money. 

The real focus should be on how to tap into sources of insurance other than just the master policy, so that more of the expenses are paid from sources outside of the community.

Many insurance companies that sell policies to individual owners will cover these costs without question. 

However, some companies have engaged in the same flawed interpretation of CIOA as Attorney Ayars has.  They see “primary” and think “exclusive.”  They see “common expense” and think of the general rule of assessing all owners, not just those that benefit from the expense.  However, if the declaration specifically requires the association to assess these repair costs solely against the damaged units, then even these companies will cover these costs.

It is for this reason that the second edition of the Common Interest Ownership Manual, published by the Connecticut Bar Association, includes a model declaration that provides for assessing these costs against the damaged units.  The authors of the manual, having consulted with other attorneys, insurance professionals, and the Connecticut Insurance Department, concluded that the best way of protecting the community from the burden of these costs was to require the association to assess these costs against the damaged units, thus triggering coverage under the polices purchased by individual owners.

Responsibility to Repair

Attorney Ayars is correct when she states that the association cannot refuse to make repairs when units are damaged by events covered by property insurance.  Section 47-255 of CIOA requires the association to make these repairs.  Once the adjusters hired by the association and homeowner’s insurance companies have fully inspected and documented the damage, the association must proceed with the repairs as promptly as possible.

It is understandable that angry and frustrated owners and board members will point fingers and attempt to avoid incurring additional expenses.  However, suggesting that the board members should be clubbed with a piece of lumber is not the answer.  The real answer is to structure the responsibility for the loss in a way that protects the entire community against the expense.

Attorney Sandler is a partner in the law firm of Perlstein, Sandler & McCracken, LLC, located in Farmington, Connecticut.  His firm represents over 400 condominium and homeowner associations throughout the state.  Mr. Sandler is a fellow of the Community Associations Institute’s College of Community Association Lawyers.  Since 2010, he has served as the chairman of the Legislative Action Committee of the Connecticut Chapter of the Community Associations Institute.  He is also a member of the Institute’s Government & Public Affairs Committee.  Mr. Sandler served the Institute as president of its Connecticut Chapter from 2008 through 2009.